Willowbrooke Enterprises ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website willowbrookeenterprises.com, contact us, or receive communications from us, including SMS text messages.
Information We Collect
We may collect personal information that you voluntarily provide to us, including:
- Contact Information: Name, email address, phone number, and mailing address
- Communication Preferences: Your preferences for receiving communications from us
- Inquiry Details: Information you provide when contacting us about properties or services
- SMS Consent Records: Records of your consent to receive text messages, including the date, time, and method of consent
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and communicate with you
- Send you information about real estate opportunities, market updates, and company news (with your consent)
- Send SMS text messages regarding property updates, appointment reminders, or other relevant information (with your explicit consent)
- Improve our website and services
- Comply with legal obligations
SMS Text Messaging Disclosure
By providing your phone number and opting in to receive SMS text messages from Willowbrooke Enterprises, you consent to receive text messages from us regarding:
What you agree to receive:
- Property alerts and updates
- Appointment confirmations and reminders
- Market updates and investment opportunities
- Responses to your inquiries
Important details:
Frequency: Varies, up to 10 msgs/month.
Rates: Standard msg & data rates apply.
Opt-out: Reply STOP to cancel anytime.
Help: Reply HELP for assistance.
Opting Out of SMS Messages
You may opt out of receiving SMS text messages at any time by:
- Replying STOP to any text message you receive from us
- Emailing us at brooke@willowbrookeenterprises.com
- Calling us at (918) 409-0808
Upon receiving your opt-out request, we will send a confirmation message and cease sending SMS messages within 24 hours. Opting out of SMS messages will not affect other forms of communication.
SMS Help
For help with SMS messages, reply HELP to any message or contact us at brooke@willowbrookeenterprises.com.
No Sharing of SMS Data
We do not sell, rent, or share your phone number or SMS consent information with third parties for their marketing purposes. Your mobile information will only be used by Willowbrooke Enterprises for the purposes described in this policy.
Information Sharing
We do not sell your personal information. We may share your information only in the following circumstances:
Service Providers
With trusted third-party service providers who assist us in operating our business (e.g., email services, SMS platforms), subject to confidentiality obligations.
Legal Requirements
When required by law or to protect our legal rights.
Business Transfers
In connection with a merger, acquisition, or sale of assets.
Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. SMS consent records are retained for a minimum of four (4) years in compliance with TCPA requirements.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
Access and Portability
Correction
Deletion
Opt Out of Marketing
To exercise any of these rights, please contact us at brooke@willowbrookeenterprises.com.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Brooke Elder Dawson
Branch BrokerWillowbrooke Enterprises
Oklahoma Real Estate License #171409
brooke@willowbrookeenterprises.com
Tulsa, Oklahoma
Regulatory Authority
If you have concerns about our privacy practices that we have not adequately addressed:
Oklahoma Real Estate Commission (OREC)
Shepherd Mall, 2401 NW 23rd Street, Suite 18
Oklahoma City, OK 73107
oklahoma.gov/orec | (405) 521-3387